Your questions answered

At Candeo Events in Vancouver, British Columbia, we believe in clarity and transparency. Here you'll find answers to the most common questions about our premium photo booth rentals, immersive 360° video booths, captivating cold sparklers, and enchanting low-fog effects. We're here to make your event planning seamless and enjoyable.

Frequently asked questions

We've gathered insights from countless events to provide you with comprehensive answers. From booking details to event day expectations, discover everything you need to know about partnering with Candeo Events for your next unforgettable celebration.

How far in advance should I book?

We recommend booking at least 4–6 weeks before your event to secure your date and allow ample time for us to personalize your Candeo Events experience.

Are your services safe for indoor use?

Yes! Our low fog and sparkular effects are designed to be safe for indoor events and will not trigger fire alarms, ensuring a stunning and secure experience.

How long can we use the photo booth or 360 video booth?

Our standard packages typically include 2–4 hours of service, with flexible options to add extra time based on your event's unique needs.

Can we customize the props or backdrops?

Absolutely! We offer a wide range of themed props, personalized photo strips, and custom backdrops to perfectly match your event's theme and style.

Do we get digital copies of the photos and videos?

Yes! All your guests receive digital copies on the spot, and as the host, you'll also receive a comprehensive digital gallery to cherish all the memories.

What should I expect from Candeo Events from booking to the end of my event?

From the moment you connect with Candeo Events, you can anticipate a seamless, stress-free journey designed for your ultimate convenience:

Inquiry & Quote: Reach out via our website, WhatsApp, or phone. We'll provide a personalized quote and answer all your questions.

Booking & Confirmation: Once you confirm your date, we handle all scheduling, logistics, and customization details for your event.

Event Preparation: Our professional team will arrive on time to meticulously set up your photo booth, 360 video booth, and any special effects.

Event Day: We'll expertly operate the equipment, assist your guests, and ensure everything runs smoothly so you can fully immerse yourself in the celebration.

Follow-Up & Memories: After the event, you'll receive digital copies of all photos and videos, ready for you and your guests to relive the fun forever.

What makes Candeo Events special or different from other options?

Candeo Events stands out by focusing on crafting unforgettable experiences, not just renting equipment. We combine high-quality photo booths, 360 video booths, and dramatic effects like low fog and sparkulars with professional setup and personalized service. Every event we touch feels unique and runs seamlessly. We address common worries about timing, setup, and equipment reliability by arriving punctually, handling all technical aspects, and ensuring flawless operation, allowing you to relax and truly enjoy your celebration without stress.

Let your moments shine with Candeo events

Your journey to an unforgettable event starts here. Explore our diverse services and discover how Candeo Events can add that special spark to your wedding, corporate event, or private party in Vancouver. We're committed to quality, reliability, and creating lasting memories.